Frequently Asked Questions
Everything you need to know about your Pulsetto shopping experience.
What is the standard shipping timeframe for orders?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 5-7 business days for domestic orders and 10-14 days for international shipping.
How can I return an item if it doesn't fit?
We provide a 30-day hassle-free return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
Pulsetto accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials ethically sourced?
Quality and ethics are at our core. We partner only with certified manufacturers who adhere to fair labor practices and prioritize sustainable, high-grade fabrics in every collection.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer a size guide for your apparel?
Yes, every product page features a detailed size chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.